Privacy Policy

We are entitled to restrict access to personal information in accordance with the Act.

You may not be allowed access to personal information we hold where access would reveal evaluative information generated by us in connection with a commercially sensitive decision-making process. Instead, we may give you an explanation for the decision, rather than direct access to the information.

If we have given you such an explanation and you believe that direct access to the evaluative information is necessary to provide a reasonable explanation of the reasons for the decision, we will, at your request, review the decision. Personnel other than the original decision-maker will conduct the review.

Wherever direct access by you is impractical or inappropriate, we should consider together whether the use of a mutually agreed intermediary would allow sufficient access to meet both our needs and concerns.

Other instances where it may not be appropriate to provide you with access to the personal information we hold, include where:

(a) providing access would pose a serious and imminent threat to the life, health or safety of any individual;
(b) providing access would have an unreasonable impact upon the privacy of others;
(c) the request for access is frivolous or vexatious; or
(d) the information relates to an anticipated or existing legal dispute between you and us and would not be accessible by the process of discovery in that dispute.

We may transfer personal information overseas if necessary for the conduct of our operations. We will take reasonable steps to ensure that an overseas recipient does not breach the Act in relation to the disclosed personal information unless:

(a) we reasonably believe that the recipient of the information is subject to legal obligations that  have the effect of protecting the information in a way that, overall, is at least substantially similar to protection under the Act and there are mechanisms that you can access to enforce that protection; or
(b) we are given consent by you to do so, expressly or by implication after you are expressly informed by us that if you consent we will not be required to take reasonable steps to ensure that the overseas recipient does not breach the Act in relation to the information; or
(c) we are legally authorised or required to do so.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites.

Our Privacy Policy covers the privacy practices for our website and Social Media Pages and does not extend to external links to other sites.

When you leave our Website (www.columban.org.nz) you will be going to sites that are beyond our control. These third party websites may collect your personal information and data, send their own cookies to users, or solicit your personal information.

We encourage you to read the privacy policies of any website you link to from our website.

If there is a loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, we will investigate and notify you and the Privacy Commissioner as soon as practicable, in accordance with the Act.

We will destroy or de-identify any personal information that we hold which is no longer needed for any purpose permitted by the Act unless we are required by law to retain such personal information.

We are committed to constantly reviewing our procedures so that personal information is treated appropriately.

If you feel that we have failed to deal with your personal information in accordance with the Act or this policy, please speak to us so that we have an opportunity to resolve the issue to your satisfaction.

We will manage the complaint process by:

(a) listening to your concerns and grievances regarding our handling of personal information;
(b) discussing with you the ways in which we can remedy the situation; and
(c) putting in place an action plan to resolve your complaint and improve our information handling procedures (if appropriate).

If this process does not result in an outcome that is satisfactory to you, you may contact the Privacy Commissioner.  We will work together with the Privacy Commissioner to resolve the issues between us.

Contact details for the Privacy Commissioner: 
Telephone:  0800 803 909 
Post:  P O Box 10094, Wellington 6143

Email: enquiries@privacy.org.nz

Further information about privacy and your rights can be obtained at the Office of the Privacy Commissioner’s website (www.privacy.org.nz).

If you wish to access any personal information that we hold about you, or have a query about this policy, please contact St Columbans Mission Society:

Telephone: +64 (4) 5677216 
Email: info@columban.org.nz
Post: St Columbans Mission Society, P O Box 30017, Lower Hutt 5040